Technical Support & Maintenance (TSM)

At Dataintro Software, we understand it's not just about technology. It's about how technology can help to improve your business. That's why Dataintro TSM Service is a sound part of your technology decision. With TSM, you can rely on our support experts from around the world to deliver high quality, dependable service to help you meet your needs.

TSM is designed to make it easier for you to deal with any issue that may come up, and to provide your company with the most current releases and versions of our products including any fixes, patches or workarounds.

Our support organization is uniquely positioned to offer support services for Ultraforms^® and PDS^®, and prides itself on the high quality and personal support we provide to our customers.

Dataintro Software offers both complimentary and paid support options to give you the troubleshooting help you need. As a registered customer, you receive a period of complimentary, person-to-person support. After your complimentary support ends, you can still receive personal service from qualified support specialists.

Minimize downtime and maximize your productivity with our support solutions. Featuring knowledgeable professionals, it gives you in-depth, personalized help when you need it most. Find fast answers to complex technical issues from our specialized support team.

Dataintro TSM offering includes the following, if and when available:

• Dataintro provides new releases or versions, to the extent they are furnished to all other enrolled Support customers without additional charge.
• Dataintro provides Support via Web, Email and Phone.